TATTOOS:
• Tattoos or brands on the head, face, neck, and hands are not permitted.
• No visible tattoos are allowed in guest areas. Visible tattoos are defined as those visible when wearing the standard, issued uniform. The use of bandages or makeup to cover tattoos is not permitted.
• CityWalk – Visible tattoos no larger than 2” x 2” are acceptable.
• Tattoos that the Company may deem a violation of our anti-discrimination and harassment policies are not allowed. These may include, but are not limited to, any tattoo that may be perceived as discriminating based on race, color, religion, sex, national origin or ancestry, creed, age, sexual orientation and any other basis proscribed by applicable non-discrimination laws.
HAIR: Hair must be neat, clean and conservative. Many hairstyles are acceptable and it is not possible to address every acceptable hairstyle or what constitutes conservative grooming. Therefore, it is every employee’s responsibility to adhere to the guidelines below.
Male and Female hair guidelines:
• May not cover the eyes and may not be extreme in style
- No scalp shaving or ridging
- No partial shaving of the eyebrows or head. Completely shaved heads are acceptable for men
- No unnatural colors (i.e. orange, purple, etc.). Highlights in natural colors are acceptable
- No flat tops/afros/fauxhawks higher than 1 inch
• Beads are permitted if they finish the braid and must be complimentary to the wardrobe
Males:
• Facial hair must be fully grown and well groomed. Fully grown is defined as complete skin coverage. Well groomed is defined as trimmed hair that is natural to chin and jaw line and not exceeding ½ inch in length. No partial beards are allowed.
• Goatees are acceptable. Goatees include both mustache and full chin beard equal to the width of the mouth. Mustache and chin hair may or may not be connected. Designs, odd coloring, braiding, or other unnatural facial hair looks are not permitted.
• Mustache must be neatly trimmed and may extend up to 1/2 inch past the corners of the mouth
• Sideburns can not extend below the earlobe
NAILS & MAKEUP
Males:
• Nails should be all in one length, clean, trimmed and no longer than 1/8 inch beyond the fingertips
• Makeup and colored nail polish are not permitted
Females:
• Nails should be all in one length, clean, trimmed and no longer than 1/4 inch beyond the fingertips. Nail polish may be clear, a solid natural or subtle color, or French Tip
• Makeup must be conservative
JEWELRY/ACCESSORIES: Jewelry and accessories must be conservative in nature and may not affect the ability to effectively interact with our guests.
• Two separate earrings per ear lobe are acceptable
• For Males, these must be stud earrings
• For Females, earrings may not be larger than the size of a quarter
• Posts and spacers are not permitted
• Visible facial (including nose), body, and tongue piercing is not permitted
• Two pieces of jewelry per wrist are acceptable
• Up to two rings per hand may be worn
• Necklaces may not be worn on the outside of the uniform
GENERAL APPEARANCE:
• Cell phones must be concealed and in the “silent” mode. They should in no way disrupt the interaction with our guests
• Sunglasses are permitted outdoors. Mirrored sunglasses are not permitted. Your eyes must be visible through the lenses to ensure good eye contact
• Appropriate undergarments must be worn and must not be visible (except for t-shirts)
• Due to the close contact you will have with our guests and co-workers, we expect everyone to be neat and clean and practice good physical and oral hygiene
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